What is Analytic Fluency? A Thematic Content Analysis of Interviews with Expert Data Analysts

Roger Peng Co-Author
University of Texas, Austin
 
Matthew Vanaman First Author
University of Texas at Austin
 
Matthew Vanaman Presenting Author
University of Texas at Austin
 
Tuesday, Aug 5: 2:35 PM - 2:50 PM
2328 
Contributed Papers 
Music City Center 
It is common sense that data should be analyzed well rather than badly. Despite this, the actual criteria by which we judge the quality of an analysis are opaque, intuitive, and heavily influenced by the uncertain standards of disciplinary norms, routines, or subjective judgments of what "feels right" or "seems off". This lack of explicit criteria is problematic not just for analysts facing real challenges in their work, but also for hiring, program evaluation, and teaching. Indeed, many analysts report that their training left them unprepared for the challenges faced in real-world analytic settings. To better understand what good analysis looks like, we conducted a qualitative study using grounded theory methodology in a sample of highly experienced analysts from diverse professional backgrounds. Our aim was to more explicitly identify the content of what we call analytic fluency, or the "soft skills" of data analysis used in real-world settings. Our analysis uncovered 5 rich, higher-order themes (i.e., families of skills) along with 11 lower-order sub-themes. We present these findings and consider their implications for data analysis practice.

Keywords

analytic fluency

data analysis practice

psychology of data analysis

data analysis expertise

industrial-organizational psychology

data science 

Main Sponsor

Quality and Productivity Section