Caregiving in the Age of Connectedness

Dr. Naomi Fried Moderator
Founder and CEO
Health Innovation Strategies
Newton, MA 
United States

Naomi Fried, PhD, an innovation and digital health thought-leader, is the founder and CEO of Health Innovation Strategies. She was the first VP of Innovation, Medical Information and External Partnerships at Biogen. Previously, she was the first Chief Innovation Officer at Boston Children's Hospital, where she built and led a team to promote technological and clinical process innovation. Prior to that, she was VP of Innovation and Advanced Technology at Kaiser Permanente where she led an effort to identify and assess new and emerging health care technology. Naomi is on the board of Directors of the American Telemedicine Association and the Scientific Advisory Board of Enterprise Ireland’s Center for Advanced Research in Connected Health. Naomi received her Ph.D. in Materials Science from MIT and her B.S. in Chemistry from the University of California, Berkeley.

Carrie Shaw Panelist
Embodied Labs
Los Angeles, CA 
United States

Carrie Shaw works at the intersection of health education and virtual reality storytelling. She is the CEO and founder Embodied Labs, a virtual reality education and wellness platform for professional and family caregivers who work with elders.

After graduating from UNC Chapel Hill with a B.S. in Public Health, Carrie spent 2 years working as a Health Education Peace Corps volunteer in the Dominican Republic where she fell in love with the way visual communication tools have the unique potential to cross cultural, language, and education barriers. Following that time, Carrie worked concurrently as her mother's primary caregiver, a medical visualization research assistant and a teaching assistant for undergraduate Anatomy & Physiology. Her mother's diagnosis of Early Onset Alzheimer's disease opened Carrie's eyes to the needs of caregivers and the aging services workforce, leading her to complete a Master's of Science in Biomedical Visualization and eventually found her company. Embodied Labs' work has been featured by the AARP, United Healthcare, Forbes, JAMA, and The History Channel and in July 2018, Embodied Labs won Grand Prize from The Bill & Melinda Gates Foundation's XR in Education Prize Challenge.

Dr. Jocelyn Carter, MD Panelist
Community Care Transitions Initiative ( C-CAT)
Massachusetts General Hospital
Boston, MA 
United States

Jocelyn Carter, MD, MPH is a practicing internal medicine hospitalist at Massachusetts General Hospital (MGH; Boston, MA) and a 2017 Aetna Foundation Fellow in Healthcare Innovation within the MGH Healthcare Transformation Lab.  Clinically prepared in internal medicine and leadership/ preventive medicine at Dartmouth Hitchcock Medical Center (Lebanon, NH), Jocelyn is passionate about experiential learning, transformational change via scalable, cost-efficient initiatives and the use of outcomes research and healthcare information technology to drive the redesign of patient-centered care and healthcare innovation.  As a member of the Albright Medicine Service within the MGH Department of Medicine, Jocelyn is privileged to work in clinical teams dedicated to delivering optimal medical care and excellent teaching for medical students and residents.  As a recent awardee of a 2017 Partners Healthcare Center for Population Health Delivery System Innovation Implementation Grant, Jocelyn and her team are studying the impact of 30-day patient-community health worker pairings at the time of hospital discharge on health care outcomes in high risk populations.  Primary outcomes of this work include rates of readmission, outpatient appointment adherence, and patient perspectives on hospital and health care transitions.  Dr. Carter serves as the MGH Center for Diversity and Inclusion Manager of Trainee Affairs where she leads the Career Liaison Development Program and the Visiting Clerkship Program.  Dr. Carter enjoys serving on the MGH Department of Medicine’s Internship Selection Committee and being a Professional Coach for trainees within the MGH Department of Medicine. Dr. Carter was also delighted to join the MGH Women in Medicine Trainees’ Council in 2018 and further her focus on assisting trainees as they transitioning to faculty. She is an editor of the Society of Hospital Medicine Clinical Quick Talks and is a regular reviewer for esteemed academic journals.

Dr. Summer Knight Panelist
Narberth, PA 
United States

 Referred to as “The Innovation Doctor,” Summer Knight is a strategy-to-implementation-to-growth leader whose experiences inform her unique approach to healthcare and wellness issues. As a professional, she’s held key executive positions in F100, Government, and entrepreneurial environments. In healthcare, her perspectives are informed through her experience as a firefighter/paramedic-turned-physician, patient, and sandwich generation caregiver. Knight’s passion is Humanizing Healthcare and empowering each of us to live our best lives.

Strategic, with an understanding of the limitations as well as the possibilities of healthcare,” Dr. Summer Knight has market eminence as  a physician executive and thought leader in care transformation, clinical strategy and integration, digital health and consumer engagement. With the Firecracker Team, launched FirecrackerHealth, a digital health company whose flagship solution is Fuse, a SaaS-based consumer-centric Virtual Care Activation Platform that health organizations white-labeled as their Virtual Healthcare System. And the Healthfulness Centers, representing transformation in care delivery via a new Primary Care Center of Excellence model that combines in-person with virtual care creating a continuous, longitudinal therapeutic alliance between patient’s, their health team and their natural support network of family and friends. Other career highlights include:

  • CEO, Firecracker International
  • Chief Medical Officer, State of Florida  
  • Strategic Head of Digital Brands, Aetna 
  • National Medical Executive, Innovation Leader, and Spokesperson on Intrapreneurism, Cigna  
  • Successful Serial Entrepreneur of digital health SaaS-models (IntegriCor), healthcare entities (Community Hospitals, Urgent Care & digital physician practice), socially-driven international security (Andalucía), education (Success Schools), and investor

Knight - Multi-Dimensional Success Expert & Win! Author

Mr. William McIvor Panelist
EVP, Chief Development Officer
Boston, MA 
United States

Bill is a driving force of innovation and growth for Seniorlink. He has been a leader in health care organizations for more than 30 years, designing and launching innovative solutions to health care’s most pressing problems. Following foundational experience at firms like Procter and Gamble, Ernst and Young and Travelers Insurance Company, Bill has spent the last twenty years in executive roles with rapidly growing companies like Oxford Health Plans, Accordant Health Services, iHealth Technologies and Novasom. Bill’s unique energy for disruption in health care is born from a deep passion to improve outcomes for the sickest and most vulnerable populations.

Thursday, 18 October 2018: 12:40  - 13:30 
Room: Waterfront 2&3 


At-home caregiving requires medical knowledge, compassion, emotional intelligence, good judgment and time-elements that make it a challenging undertaking for professional and family caregivers. How are today's home caregivers leveraging technology to address these key aspects of the caregiver role, and how are they providing relief to the heavy burden borne by family members?


De Novo