W4: Personal Responsibility when Engaging with Your Diverse Workforce

Dr. Nelva Lee Lead Instructor
McDonough, GA 
United States of America
Mon, 10/14: 8:00 AM - 12:00 PM MDT
Workshop Half Day 
Grand Hyatt Denver 
Room: Maroon Peak 
CM Credit Hours:


The goal of instructor Nelva Lee, PhD, is to help workshop participants create cultures of personal responsibility when engaging with diverse workforces at their organizations. Creating a culture of personal responsibility may improve an organization's communication with employees and employee retention rates. The instructor will outline the RETAIN (retention, engagement, training, assessments, inclusion and diversity, and networking) process.

Learning Objectives

Upon completion, the participant will be able to…
• Set measurable diversity retention goals.
• Improve communication with employees at their organization.
• Improve their organization's retention of employees.

Course Outline

MiTio Inc. trains and employs interpreters and translators for healthcare and legal organizations. Nelva Lee assisted in the creation of the certified medical interpreter (CMI) exam as a subject matter expert and was the first chair of the National Board of Certification for Medical Interpreters (NBCMI). 

Business Value

Program Management/Management Systems

Certified Professional Product Steward Domain Alignment

Domain I: Assessment, Impact Analysis, & Risk Management

Content Level


Interactivity and Engagement

Small Group Discussion

Transfer of Knowledge

Hands-on demonstrations and practicum